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Expert opinions and incident investigations

Expert opinions and incident investigations

The risk of incidents or near-accidents in connection with medical devices must on principle be minimized. Should something nevertheless happen, the cause of the incident has to be completely clarified.
The experts at TÜV AUSTRIA Medical Technology are at your disposal to identify the causes of an incident or near-accident and to prepare an expert opinion if necessary.

Your advantages

Your advantages from a cooperation with TÜV AUSTRIA Medical Technology:

  • Profit from our decades of experience in the field of medical engineering, the great expertise of our staff and our cooperation in norms and standards.
  • We can fall back on experts from other departments as well as on a pool of independent experts to help with complex investigations and solutions to problems.
  • Our test reports and expert opinions as an accredited authority are recognized internationally and in court and ensure legal security for you.
  • We are objective, do not have a close or dependent relationship with industry, commerce or authorities and are free from any instructions in our assessments.

Target group

  • Hospitals
  • Rehabilitation centers
  • Nursing homes
  • Medical practices
  • Outpatient clinics
  • Sanatoriums
  • Physical therapy institutes
  • X-ray, MR, CT institutes
  • etc.

Test procedure/services

In the event of an incident with a medical device, it is always important to act correctly from the very start:

  • Secure the device with all of its accessories. Disposable articles that have been used must also be kept.
  • Report the incident to the Federal Office for Safety in Health Care.
  • We would be happy to prepare a quotation for the desired expert opinion. Following your confirmation of the order, one of our engineers will contact you to arrange an individual appointment.
  • The further procedure will then be discussed individually. In the majority of cases, the device and all of its accessories will be taken to our testing laboratory for further investigation.
  • Discussions will then be held with everyone involved in the incident.
  • You will receive an expert opinion based on the aforementioned and all of the investigated material will be returned to you.

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